Terms of Use

Effective September 28, 2026

These Terms of Use govern access to Automate.GemzOnline websites, forms, portals, demonstrations, and online services operated by Gemz Online LLC, a Georgia limited liability company operating online. By using the site or creating an account, you agree to these Terms.

1. Business Use

The Services are intended primarily for lawful business use. You must be at least 18 years old and have authority to bind any business on whose behalf you use the Services.

2. Accounts

You are responsible for accurate account information, safeguarding login credentials, and activity under your account. Notify us promptly of suspected unauthorized access.

3. Acceptable Use

You may not use the Services for fraud, harassment, unlawful surveillance, unlawful robocalling or texting, spam, deceptive impersonation, malware, credential theft, infringement, or any activity prohibited by law, carrier rules, or our Acceptable Use & Communications Compliance Policy.

4. Communications Compliance

Automate.GemzOnline is designed for inbound AI receptionist services and consent-based customer follow-up. The AI Receptionist answers inbound calls placed to the client business. SMS or other follow-up communications are sent only where the recipient has provided contact information and agreed to be contacted, or where another lawful basis applies. The Services are not offered for cold calling, unsolicited telemarketing, or purchased-list outreach. You must maintain required consent records and honor opt-outs and revocations.

5. Fees and Billing

Paid Services are billed according to the applicable checkout page, order form, proposal, or invoice. Recurring subscription fees are billed in advance. Included or subscription-based usage is billed in advance as part of the applicable plan. Pay-as-you-go or excess usage, where offered, may be billed after usage occurs or deducted from a prepaid account balance, wallet, credit balance, or similar funding mechanism, depending on the service and applicable order terms. Recurring fees continue until cancellation becomes effective.

6. Intellectual Property

The site, software, branding, templates, documentation, and related materials are owned by or licensed to Provider and are protected by applicable intellectual-property laws.

7. Third-Party Services

Features may rely on third-party providers. Their terms and policies may apply, and their availability is outside our control.

8. No Guaranteed Results

We do not guarantee revenue, lead volume, rankings, reviews, conversion rates, uptime, or a specific business result.

9. Suspension and Termination

We may suspend or terminate access for nonpayment, abuse, security concerns, unlawful use, or material breach.

10. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability for claims arising from paid Services will not exceed the amount paid for the affected Service during the three months preceding the event giving rise to the claim.

12. Changes

We may update these Terms prospectively. Material changes will be posted with a revised effective date.

13. Governing Law

These Terms are governed by Georgia law. Except for claims that may lawfully be brought in small claims court or requests for temporary injunctive relief, disputes arising out of or relating to these Terms or the Services will be resolved by binding arbitration seated in Grayson, Georgia. The parties will mutually agree on the arbitration administrator and applicable rules; if they cannot agree, the dispute will be administered by the American Arbitration Association under its Commercial Arbitration Rules. Judgment on the award may be entered in any court of competent jurisdiction. Any court proceeding permitted under this section will be brought in a court of competent jurisdiction in Gwinnett County, Georgia.